How to get A Refund On Uber Eats

If you want to eat something, you order online. And Uber Eats provides this service to you. This is a very popular food delivery service.

You can order food from any restaurant online and get it delivered to your doorstep. But sometimes Uber Eats makes a mistake in the order.

For example, food may become cold, and sometimes items may also go missing. If you’re unhappy with your Uber Eats order, you may be eligible for a refund.

How to request a refund on Uber Eats ?

If you want to get a refund on Uber Eats, you can get a refund in two ways: through the Uber Eats app or by visiting the Uber Eats website. Below, we have given complete information.

  • First, open the Uber Eats app.
  • Now, tap on “Order” and the order for which you want to request a refund. Click on that order.
  • Now, tap on “Get Help” and “Problem with Order”.
  • Now, after this, you select the reason for the refund request.
  • After this, give all the requested information.
  • Now tap on “Submit”.

Refund Through The Uber Eats website

  • First of all, you go to the Uber Eats website.
  • After this, sign in to the account.
  • Click “Order”
  • Now click on the order for which you want to request a refund.
  • Now click on “Get Help.”
  • Click on “Problem with Order”.
  • Select the reason for the refund request.
  • Provide all the requested information.
  • Click “Submit”.

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Once the refund request is submitted, Uber Eats will review your issue and issue a refund if your request is approved. After this, you will get the refund in 1-3 business days.

When are you eligible for a refund on Uber Eats?

  • If you have ordered but not delivered
  • Delivery was late after ordering.
  • If the food is cold or items are missing,
  • The restaurant was closed or the item was out of stock after ordering.
  • There was a problem with the delivery driver.
  • And you accidentally placed the wrong order.

What if your refund request is denied?

  • Try contacting Uber Eats customer support.
  • You can file a dispute with the credit card company or bank.
  • After this, you contact the Better Business Bureau to file a complaint.

Does Uber eats refund cold food?

If the driver gives you cold food, then you can complain to the restaurant. Because if you complain to the restaurant, many times you get your money refunded or you are given hot food.

And that too is free, and after that, you ask the driver to deliver the food at a fixed time.

How do I complain to Uber Eats?

To complain, you can go to Uber’s website and complain from there. Above,  we have explained how to complain. After complaining, the company will contact you within 24 hours.

What if my Uber Eats food is cold?

If you have ordered food from Uber but the food has become cold, then you can complain online by visiting Uber’s website. Complaining is easy; we have given details on how to complain in the blog.

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Conclusion

If you have ordered but are not satisfied with your order, you may be eligible for a refund. That means you can request a refund by complaining. Or you can easily complain by visiting the Uber Eats app or website. We have given complete information above about how to complain. If you have read the article thoroughly, then we are confident that you will have found it helpful.

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